Do I have to register to make use of Surf4Boards.co.za?

No, you do not need to register to use our search area and to browse surfboard listings. However, to create your own free listing or to get notified of surfboards you might be interested in, you need to register to the website. Registration takes less than a minute, or you may also make use of your existing Facebook account to register / logon to Surf4Boards!

What does registration involve?

Very simple! We’ll just ask for your user name and email address and you will be sent your password via e-mail. You will have to agree to our Terms and Conditions when you register. You may change your password on your ‘User profile’ once you are logged in.

(Please be assured that Surf4Boards.co.za will not share your email address or send you emails unless you specifically request that we do so.)

Is my user profile open to public viewing?

No, by default it is not visible, but you can opt to make your user profile open to public viewing. By default the user profiles on our website are hidden and users who have active vehicle listings are contacted via a secure contact form which does not display their e-mail address or other particulars.

How much does it cost to register at surf4boards.co.za

Private:
It is FREE! You may create your own standard secondhand surfboard listing including 3x pictures at absolutely no charge at all. We do however offer some additional features that users may opt to purchase should they be interested in upgrading their listings.

Surfboard shapers, surf shops and or retailers:
A nominal fee of R800pm for unlimited new or used surfboard listings. 15 images per surfboard

How do I create my free listing?

Visit surf4boards.co.za and follow the ‘LIST YOUR BOARD!’ link to create your free vehicle advertisement online. Register to the website, and wait for your password to arrive in your mailbox. Now, login with your new password, then click on ‘Submit New’ button on the top right of the dashboard. (You can also click on ‘Next’ if you want to view the short introduction or just ‘Skip intro’).
Fill in all the submission fields as well as your detailed board description and then click on ‘Submit for review’ Reviews usually takes less than an hour where after your advert will be published online.

Some Tips:
Provide as much detail as well as photographs about the vehicle for sale as possible. Online buyers usually associate a lot of information with trust and your advert will create a sale a lot quicker. Also, be sure to price your board correctly – have a look at similar boards with similar sizes and condition on our website or other board classifieds to provide you with an indicative price range before you create your listing.

You may also make changes to your advert once published, if you would like to add some details or perhaps reconsider the price.

What additional features are available to upgrade my standard listing?

At a minor fee, standard listings could be upgraded to include more photos (Up to 15 per surfboard)

Listings can also be upgraded to include more Keywords / Tags (Up to 100 additional tags) to make your ad more searchable in our database, or make a ‘Featured’ listing that is shown at the top of our search results if it is relevant to a particular vehicle search that is being conducted.

Other upgrades include the addition of a ‘custom Pin’ that could include your logo or other picture that stands out more when a user conducts a map search, or more ‘custom fields’ can be added to a listing to create a more detailed and organized listing.

What is a 'Featured Listing'?

A Featured listing is a ‘preferred’ listing that appears at the top of our search results if it is relevant to a particular vehicle search that is being conducted.
Featured listings also have a blue ribbon at the top of the listing picture that highlights the vehicle for sale most closely representing a user’s search criteria. This makes it as easy as possible to find by buyers that might be interested in purchasing a particular vehicle they are searching for.

How do I pay for additional features to upgrade my listing?

Currently our only payment option is via PayFast, hosted by FNB South Africa. All payments are stated and processed in South African Rands

PayFast lets users pay the way they want by offering many payment options. Payfast South Africa will also accept direct credit card payments including Visa, Master Card, American Express, and many others. You may also pay via Zapper code payment. You will need to download the Zapper app from your mobile devices’ app store.

Is it safe to use my credit card?

Yes, all payments are processed by PayPal, a third party well respected payment processor that uses the latest encryption technology to keep your information safe.

What devices can be used to browse the Surf4Baords website?

We realize that today’s internet users are increasingly using their mobile devices such as tablets or phones to visit websites therefore, our website has been professionally developed, using the latest technologies, to be responsive to all devices and screen resolutions. Surf4Boards.co.za changes its appearance and layout based on the size of the screen the website is displayed on to always ensure a user friendly browsing experience. In the same breath loading a surfboard from a PC would probably be a lot quicker and easier.

What internet browser works best with Surf4Boards?

Our website has been tested in all the latest browsers and should work perfectly in all of them. However, for optimal performance we suggest that you use one of the latest versions of Google Chrome or Firefox, as some of the older browsers might not support all the website features. Furthermore, upgrading your web browser is also a good way to maximise your internet security and keep safe online.

What are my rights with regards to the use of the Surf4Boards website?

For more information regarding the use of this website, please visit our Terms and Conditions page.

How is my information being used?

For more information regarding your privacy on this website, please visit our Privacy Policy page.

I cannot find the surfboard I am looking for. How do I get notified when a board with my search criteria is listed?

Users have the option to subscribe to our ‘Notify Me’ service and get notified once a submission matching their search criteria is published. If a specific surfboard cannot be found while using the search filter, users will automatically be presented with the ‘Notify Me’ box. You’ll need to register for free, to use this service.

I have more questions ... Do you offer any support?

Most definitely, we offer fast & efficient email support always within 7 hours but usually a response can be expected within an hour or less. We constantly strive to provide our members with the best possible user experience. If you have any difficulty creating your free listing or with any other website feature, simply e-mail us and we’ll gladly help you out! Unfortunately we do not offer telephonic support.

Alternatively, you can fill in the contact form on the Contact Us page and we will get back to you as soon as we can.

How do I change my password?

1. If you already created an account, you can reset your password by visiting the login page and then click on the ‘Lost your password’ link at the bottom of the login form.

2. Enter your sign-up e-mail address and you will receive a link to ‘reset’ your password by selecting a new one.

I made changes, why is it not reflecting on the website?

1. Depending on your browser settings, some of our web pages might be cached by your system. (Each time you access a file through your web browser, the browser caches (stores) it. By doing this, the browser doesn’t have to newly retrieve files & images from the remote web site each time you visit a page thus making browsing a lot faster.)

2. It might be necessary to clear the cache of your browser to see the latest version of your listing page.

3. Visit the page in question, and hold down the ‘Ctrl’ button and press ‘F5’ to flush the cache memory and retrieve the latest saved version of the page from our web server.

How do I make changes to my listing(s)?

1. Login to your account using your existing credentials which you created during signup. If you lost your password, please make use of the password recovery tool here.

2. Once signed in, you will be directed to your current active listings page. Here you can manage your classified ad(s) by adding photos, expanding your online ad text, changing your price and utilizing selling tools.

3. Find the ad you wish to make changes to and click on the ‘Edit’ button to open the listing.

4. Make the required changes and click on the ‘Finish edit’ button.

5. That is all there is to it. Click on ‘Logout’ when you are finished with the changes.

How do I delete my listing(s)?

1. Login to your account using your existing credentials as received via e-mail upon sign-up. If you lost your password, please make use of the password recovery tool.

2. Once signed in, you will be directed to your current active listings page.

3. Find the ad(s) you wish to delete from the list and click on the ‘Delete’ button.

4. Please note that your user account will automatically be deleted and purged from our system if you have not had any active listings for 30 days.

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STAY SAFE! Avoid online classified scams

Our admin staff at Surf4boards always scrutinize / review new ads for potential fraudulent content before they go live on the site, but it is inevitable that some of these duplicitous ads still slip in the system. Always be cautious and alert when considering making a classified transaction and be sure to let the other party know that you will not take any risk under any circumstances.

The users of Surf4boards have great success with buying, selling or trading cars and other vehicles with others, but unfortunately fraudulent adverts is a sad reality of the online classified communities. While the Internet offers a lot of convenience, the ‘faceless’ nature of doing business online can also enable scam operators to defraud buyers and sellers. Fraudsters sometimes use popular classified websites such as Surf4boards, to deceive individuals looking to buy or sell surfboards by posting fraudulent ads. Take note that classifieds scams can target both buyers and sellers who use classifieds websites.

Sellers

Scammers posing as genuine buyers can also target consumers who advertise to sell their surfboards on the Surf4boards website. The approaches used by scammers vary, but often they will contact you wanting to buy your surfboard, but will make up stories such as needing your help to pay a third party for upfront costs. The scammer will promise you reimbursement for these costs, however once you have paid, there is no reimbursement and it is often too late to recover the money and/or contact the ‘buyer’.

Whether on the buying or selling side of a potential transaction, the scammer uses various appeals to persuade the victim to send the scammer money either by using fake online pay systems or by transferring money to the scam artist. Once the payment is made, the scammer disappears along with the victim’s money.

Buyers

Buyers should beware of scammers who pose as genuine sellers and post fake ads on the Surf4boards website. These fake ads can often be easily spotted, but in some instances these ads could look quite realistic and even include pictures and other details – often copied from a genuine seller’s ad. In order to lure a number of victims in a hurry, the scammer advertises the surfboard at a low price, often much lower than comparable boards. When interest is shown in the surfboard, the scammer may often claim that they are travelling or have moved overseas and that their representative will deliver the surfboard following receipt of payment. When payment is made, victims won’t receive the surfboard and will not be able to contact the ‘seller’.

Warning Signs

• Don’t be fooled! Offers which seem too good to be true, almost always aren’t true.
• Surfboards advertised at very low prices, often lower than comparable surfboards. (Eg: a surfboard is much cheaper than its market value)
• The potential ‘buyer’ is willing to purchase your surfboard without having viewed it in person.
• A potential ‘buyer’ appears to know nothing about the surfboard you’re selling and asks no questions about it, he’s probably not interested in it. Scammers don’t want your advertised surfboard. They want your cash.
• The seller refuses to give you a telephone number or the phone number is either faulty or diverting to voicemail.
• The other party insists on up-front or immediate payment, payment by EFT or another specific method of payment.

Be Cautious

• During email correspondence, the ‘seller’ will pretend that they are unable to communicate via phone due to illness or being in another country.
• The seller will ask you to transfer a deposit or the full price of the surfboard before it can be viewed. Often an excuse is then made up to avoid releasing the vehicle, or requesting more money to be transferred or becoming impossible to contact.

Safety Tips for Buyers and Sellers

• Ask the sellers who he or she works for. Ask for the company name and or work details – mention to them that you going to going to call the company and confirm if he or she indeed works there.
• Ask as many questions about the advertised surfboard as possible. Request a number of photos of the surfboard from the seller, if they refuse it may be that they have stolen a photo from a genuine ad and have no others.

• Do an internet search using the exact wording in the ad—many well-known scams can be found this way.

• Get a friend to phone / contact the same person from a different e-mail address or number and check if everything still checks out. If you are still unsure, do a web search on the seller’s name address, company name etc.

• If the advertiser is using a web based e-mail account (eg. gmail.com, @hotmail.com, @yahoo.com) be cautious. These accounts can be created very quickly by anyone using the internet and might be an indication of a scam.

• Do not agree to offers or deals straight away: tell the person that you are not interested or that you want to get some independent advice before making a final decision.

• Insist on inspecting surfboards (The advertised items may genuinely exist, but it might be owned by someone else.)

• It is better if transactions take place locally and in-person. Where possible, arrange to meet in a public place; tell others where you are going, or ask a friend, family member or co-worker to join you. If you are in another province get a family member or friend that lives in the area to view on your behalf. Another possible option is if the surfboard is “out of town” ask the seller if they prepared to take it into a local surfboard shaper for an evaluation. If the price is fair ask if the shaper can keep the board if you do the transfer. You could then arrange collection through our Transport channel.

• Don’t be rushed. If someone really wants to do business with you, they will wait until you are ready to make a legitimate transaction. Furthermore, if an individual wishes to make changes to the terms of the transaction, such as where and how the payment is sent, do not let your eagerness to complete the transaction blind you to potential problems.

• Cashier’s checks are NOT the same as cash. Counterfeit checks can look very authentic. Just because the money appears to be available in your account doesn’t mean that the check has cleared and is legitimate.

• Always be wary of someone who wants to pay more than your asking price or who wants to sell you an item at an unbelievably low price. A deal that sounds too good to be true probably is.

• Be wary of wiring money to a party that you don’t know. If you wire money via Western Union or MoneyGram, it’s impossible to retrieve the money once it’s picked up at the other end. Because it can be picked up anywhere in the world, the money is virtually untraceable. These forms of funds transfer are favoured by fraudsters.

• Be wary of ‘third parties’. If a third party is actually owed any money, their client should be making the payment, not you. Never transfer money to a third party.

• Never provide your personal or banking information (e.g. credit card number) to others over the Internet.

• Don’t pay someone a holding deposit / document registration fee for an item that you have not inspected

• Never transfer money abroad or pay a large deposit and don’t hand over money until you’ve seen the surfboard and are satisfied it and the seller are genuine. To protect yourself request that an interested buyer always meets you and views the surfboard in person.

Watch Out for these Popular Scams

Counterfeit Payment (Seller’s Beware)

Bounced check, fake money order – often combined with ‘Overpayment’ scam to compound the fraud.

Overpayment scam (Seller’s Beware)

The scammer poses as a buyer and makes you a generous offer for the car you are selling. If you accept the offer, the scammer proposes to pay with a cheque, but the cheque is for more money than the agreed sale price. The scammer will invent an excuse for the overpayment, for example to cover the additional fees, or they just pretend that it was a mistake.

The scammer will then ask you to refund the excess amount—usually through an online banking transfer. The scammer is hoping that you will do this before you, or the bank, discover that their cheque is fraudulent. (Some forgeries are surprisingly good and may even use correct bank routing numbers to convince you, and your bank, that the check may be genuine.)

If you deposit the check, the bank is required by law to make the money available to you after a certain time period. But that doesn’t mean the check is good. It may be weeks or months before the bank determines the check is a fraud. By then, the money you transferred to the scammer is long gone, and if you have already handed over the vehicle you were selling, you will probably lose it as well.

Holding deposit scams (Buyer’s Beware)

The scammer advertise a surfboard at a very low price. When potential buyers contact them, they’ll ask you for a holding deposit so they can supposedly reserve the surfboard for you.

Any request to view the item will be denied by the ‘seller’ or in some instances they will even give you a false address where the items can be viewed. (The ‘seller’ will usually not be in the same town or city as you and relies on receiving your money before you realize the address is fake). Once your money is paid over to their account, they’ll stop taking your calls and stop responding to your e-mails or text messages.

Non Delivery of purchase scam (Buyer’s Beware)

The scammer poses as a seller, and place a fake advert on our website. When potential buyers try to contact them, the listed phone number invalid or diverted to voicemail. The spammers advertise their ’surfboards’ well below market rates for comparable surfboards, causing the potential buyer to pursue the seller by using the ‘contact seller’ form to contact the seller by e-mail.

The spammer then responds with a made up story such as being ill or being in another country hence they are unable to use the phone and that they are only able to communicate via email.

The ‘seller’ then asks for a deposit or the full price to be transferred to them but after they have received the money they create an excuse as to why they cannot release the surfboard, need more money to be transferred or become impossible to contact.

Report Scams

If you think you’ve spotted a scam advert, attempted fraud or suspicious emails, ads, or other activity by our members, please Report it to us. If you have been a victim of fraud or illegal activity, please report it to the Police immediately.

Use the board guides below to determine the right board size for you

Board Length Guide

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Kids softboard size chart - Beginners

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Surfboard size chart - Beginners

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We are finalising National reduced flat rates for delivering boards – will update soonest